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Care Instructions



General Cookware Care

  • First remove all labels, then wash in hot soapy water, rinse and dry
  • Always match the size of the pan to the heat source
  • Never allow a gas flame to extend up the sides of the pans as this will cause the handles to overheat
  • Use moderate to low heat and do not allow liquids to boil dry. Excessive heat will spoil the appearance of the pans by causing discolouration of the surface (not a manufacturing fault and not covered by the guarantee)
  • Reduce the heat further as soon as boiling point is reached - the excellent heat retaining properties of the pans make them very economical to use.
  • After use always soak the pans and lids for a few minutes before washing.
  • Please exercise caution at all times when handling pots and pans; handles will not stay cool during cooking.
  • Never fill/plunge a hot pan with cold water.
  • Use plastic, wooden, silicone, or nylon utensils to avoid scratching non-stick surfaces.
  • Always lift (not slide) pans on/off cookers to prevent scratching or marking, especially with ceramic hobs.




Non-Stick Cookware

  • Use moderate to low heat and do not allow liquids to boil dry.
  • Use plastic, silicone, nylon or wooden utensils. Metal utensils can cause scratching, which is not covered by the guarantee.
  • Wipe clean with a damp cloth or wash with detergent with a brush or nylon pad.
  • Do not use steel wool or metal pads.
  • After cooking using a non-stick frying pan, all that is usually required is to wipe the surface clean with kitchen paper unless the pan is too dirty, in which case wash as normal with warm soapy water.




Carbon Steel Woks / Paella Pans

  • Lightweight durable material, ideal for stir-frying with little or no oil needed on the non-stick surface.
  • Suitable for use on gas, electric hob, ceramic, halogen and Aga stoves.
  • Paella pan suitable for oven use
  • Pans can be washed with detergent and nylon pad or brush
  • Do not put pans in the dishwasher.
  • Not suitable for microwaves or induction cooking




ProCook Fusion

  • Teflon Classic Plus non-stick surface
  • Suitable for use in the oven up to 200°c maximum
  • Suitable for use on gas, electric hob, ceramic, halogen and Aga stoves.
  • Not suitable for microwaves or induction cooking
  • Pans can be washed with detergent and nylon pad or brush
  • Do not put pans in the dishwasher.
  • Guarantee: 10 years.




ProCook Gourmet Aluminium

  • Teflon Classic Plus non-stick surface
  • Suitable for use in the oven up to 260°C maximum
  • Suitable for use on gas, electric hob, ceramic, halogen and Aga stoves
  • Outside of pan is coated to make it dishwasher safe; steel wool/pads may damage dishwasher safe surface.
  • Not suitable for microwaves or induction cooking
  • Guarantee: 10 years.




ProCook Gourmet Stainless Steel

  • Teflon Xtra non-stick surface
  • Suitable for use on gas, electric hob, ceramic, halogen, induction, and Aga stoves.
  • Not suitable for microwaves.
  • Never add salt to a pan of cold water as this can cause white marks or pitting. In some water conditions a blueing of the metal may occur, this is not a fault but a normal property of stainless steel.
  • Suitable for use in the oven up to 260°C maximum
  • Stainless steel pans are dishwasher safe or alternatively wash with detergent and a brush or nylon pad.
  • Do not use steel wool or metal pads, as these will scratch the surface of the cookware, but will not damage the pan.
  • Soak the pan in hot soapy water to remove burnt foodstuffs then warm the pan before cleaning.
  • After a while you may wish to recover the original brightness by using a proprietary brand stainless steel cleaner. If you live in a hard water area you may occasionally need to use a non-abrasive lime scale remover to keep your pans shiny.
  • Guarantee: 10 years.




ProCook Professional Stainless Steel

  • Teflon Platinum Pro non-stick surface
  • Suitable for use on gas, electric hob, ceramic, halogen, and Aga stoves. Induction?
  • Not suitable for microwaves.
  • Never add salt to a pan of cold water as this can cause white marks or pitting. In some water conditions a blueing of the metal may occur, this is not a fault but a normal property of stainless steel.
  • Suitable for use in the oven.
  • Stainless steel pans are dishwasher safe or alternatively wash with detergent and a brush or nylon pad.
  • Do not use steel wool or metal pads, as these will scratch the surface of the cookware, but will not damage the pan.
  • Soak the pan in hot soapy water to remove burnt foodstuffs then warm the pan before cleaning.
  • Teflon Platinum Pro non-stick surface
  • After a while you may wish to recover the original brightness by using a proprietary brand stainless steel cleaner. If you live in a hard water area you may occasionally need to use a non-abrasive lime scale remover to keep your pans shiny.
  • Guarantee: 25 years




ProCook Anodised

  • Teflon Platinum Plus non-stick surface
  • The hard anodised treatment process is a recent development to harden the surface of aluminium cookware.
  • This process changes the molecular structure of the metal and gives a surface which is very hard, and impervious to food acids. The pan itself retains the even heating and heat conductivity of aluminium.
  • Do not put the pans in the dishwasher.
  • Do not allow cooking to spill over, as this will discolour the outside of the pan.
  • Suitable for use on gas, electric hob, ceramic, halogen and Aga stoves.
  • Not suitable for microwaves or induction cooking.
  • Pans can be washed with detergent and nylon pad or brush.
  • Guarantee: 25 years




Elite Tri-ply

  • Teflon Platinum Plus non-stick surface
  • Suitable for use on gas, electric hob, ceramic, halogen, induction and Aga stoves.
  • Not suitable for microwaves.
  • Never add salt to a pan of cold water as this can cause white marks or pitting. In some water conditions a blueing of the metal may occur, this is not a fault but a normal property of stainless steel.
  • Suitable for use in the oven up to 260°C maximum
  • Stainless steel pans are dishwasher safe or alternatively wash with detergent and a brush or nylon pad.
  • Do not use steel wool or metal pads, as these will scratch the surface of the cookware, but will not damage the pan.
  • Soak the pan in hot soapy water to remove burnt foodstuffs then warm the pan before cleaning.
  • After a while you may wish to recover the original brightness by using a proprietary brand stainless steel cleaner. If you live in a hard water area you may occasionally need to use a non-abrasive lime scale remover to keep your pans shiny.
  • Guarantee: 25 years




ProCook Titanium

Titanium cookware uses an impregnated coating where the titanium surface is blasted onto cast aluminium. This results in an extremely tough surface with fantastic heat conducting properties. These German precision crafted titanium-coated pans feature an abrasion-resistant frying surface, a designer heat resistant handle, and a thermocore base that is impossible to warp, even after years of use. In addition, the titanium pans have a cast aluminium core, which conducts seven times faster than iron or steel, allowing for optimal heat distribution and evenly cooked meals. Allows you to cook with no oil or water, and food will not burn. Use on moderate or low heat as excessive heat is unnecessary for this range and can decrease the effectiveness of the coating and cause scorching.

  • Titanium non-stick surface
  • Suitable for use in the oven to 260°c maximum.
  • Suitable for use on gas, electric hob, ceramic, halogen and Aga stoves.
  • Not suitable for microwaves or induction cooking
  • Do not put the pans in the dishwasher.
  • Pans can be washed with detergent and nylon pad or brush
  • Do not overtighten lid knobs
  • Guarantee: 25 years




Cast Iron

  • Cast iron is good at retaining heat and is energy-efficient, as it is slow to heat up as well as to cool down. It is suitable for deep-frying, for browning and stir-frying.
  • The griddle pans are pre-seasoned with vegetable oil and some smoking will occur when the pans are used for the first couple of times.
  • No oil is needed when cooking meat and fish, adding oil will cause the pan to smoke as it burns off the oil. If you wish to fry eggs then use a lower heat and add a little oil.
  • Cast iron is heavy, hard, and somewhat brittle, and may break if dropped.
  • Season cast iron products before use as cast iron will oxidise (rust) if it is not seasoned.
  • Keep and store in dry conditions to avoid rust. Items stored for a long period should have paper towels with them to absorb moisture.
  • Please take care when moving the pans during cooking as the pans get very hot and are very heavy. Always use an oven glove or tea towel.
  • Until the pan is very well seasoned, either by many uses or repeated seasonings do not attempt to cook foods with a high acid content, e.g. tomatoes). The corrosive nature of high acid foods may react badly with unseasoned cast iron. Once a pan is well-seasoned however, you can use it for just about anything.
  • Any deposits left behind after use are carbon particles. These are naturally sterilised as the pan cools down, due to the high level of heat involved during cooking. Refrain from using soap or detergent in the cleaning process. Seasoned cast iron utensils can be cleaned with boiling water and a stiff-bristled brush, wipe it with a damp sponge, and then dry with a paper towel. It is important to dry cast iron products well after use, as they will rust unless thoroughly dried.
  • Suitable for use on gas, electric hob, ceramic, halogen, induction and Aga stoves.
  • Not suitable for microwaves.
  • Suitable for use in the oven (not wooden handles)
  • Not suitable for dishwasher.
  • Guarantee: 25 years

How to season a New/Pre-Seasoned Cast iron Pan

Rub with oil (solid vegetable shortening, bacon grease, or lard) heating it for 30 to 60 minutes in a 300°C oven (or on the hob if it won’t fit your oven) then cool to room temperature. Repeating this process several times will help create a stronger “seasoning” bond, and by seasoning your pan the cooking surface develops a non-stick quality.





Enamelled Cast Iron

  • Suitable for use on gas, electric hob, ceramic, halogen, induction and Aga stoves.
  • Not suitable for microwaves.
  • Suitable for use in the oven (except items with wooden handles)
  • These products are not dishwasher safe, dry carefully immediately after washing
  • Cast iron is heavy, hard, and somewhat brittle, and may break if dropped.
  • Guarantee: 25 years




Frequently Asked Questions

  • Q. Do I need to season my cookware set?
  • A. Only cast iron pans, (not enamelled cast iron casseroles) and frying pans without a non-stick surface, need to be seasoned.
  • Q. How do I remove white spots on the pans?
  • A. This is caused by hard water. If you live in a hard water area then pitting will occur. The only way to remove this is to soak in water and then scrub lightly with a non-abrasive sponge. This is not a fault with the pan. It is a common occurrence with stainless steel and is NOT covered y the guarantee. This can also be removed with neat lemon juice either fresh or in a bottle.
  • Q. How do I remove blue marks appearing on the pan?
  • A. Soak the pan in a mixture of 4 parts water and 1 part vinegar overnight. This blueing occurs due to a high level of fluoride in the water and is NOT covered by the guarantee.




Porcelain Care

Cooking & Freezing

  • Porcelain can be used in the oven and the freezer, but avoid sudden changes in temperature. To pre-heat your porcelain plates before use, place them in a cold oven and warm gently. Do not place directly into a hot oven.
  • Porcelain can be used in the microwave provided it does not have a gold or platinum trim or pattern.
  • Again take care to avoid sudden changes in temperature.
  • Allow to cool before soaking.

Cleaning and Storing

  • Dishwashers: Our Ravello® Porcelain can be washed in domestic dishwashers when used on a gentle cycle with a mild detergent. Please be sure to use the correct amount of detergent recommended y the manufacturer, taking care not to overload the machine.
  • N.B. Porcelain with GOLD or PLATINUM trim is not suitable for the microwave or dishwasher.
  • By hand: if you prefer to wash by hand, for ease of handling and to prevent risk of damage avoid putting too many plates into the water at once. Do not use abrasive cleaners and scourers as they could damage he surface glaze and pattern.
  • Most stains can be removed by soaking in warm water before washing.
  • Small red marks caused by metal deposits from cutlery can be removed with tooth powder.
  • When storing plates and bowls they should be lifted out from the stack carefully without sliding surfaces over one another to prevent the risk of scratching. Store cups either on cup hooks or individually as stacking can weaken the handles.




Knife Care

  • Stainless steel is not completely stain free. The alloy contains a certain amount of carbon steel , which gives our knives their exceptional cutting edge. This means they can be susceptible to slight tarnishing when using foods containing acids, such as fruit.
  • Before using for the first time, wash the knives in warm soapy water and dry.
  • Use knives on a wooden or nylon chopping board as marble and ceramic boards can, over a period of time, dull the blade.
  • To maintain sharpness we recommend the use of our sharpening tools detailed online and in our knife leaflets. Before sharpening, wet the knife with oil for greater friction (not when using electric knife sharpeners).
  • Always wipe carefully after sharpening as tiny pieces of steel may remain on the blade.
  • After use, wipe the knife with a warm wet cloth and dry immediately. Carbon contains rusting properties - knives should not be left wet
  • We do NOT recommend washing your knives in the dishwasher as the dishwasher’s high temperature and cooling process may cause premature dulling of the blade.
  • Store knives safely upright in a ProCook® Knife Block. Rest each knife on the back of the blade. This is both hygienic and ensures the blades will not become dulled. Ensure the knife is stored n the correct slot. Too short a slot may result in the tip of the blade curling.




Glass Care

  • Wash one glass at a time to avoid chipping or scratching in warm soapy water with a soft cloth. Rinse in clean warm water and dry with a soft cloth.
  • Avoid holding wine or fluted glassed by the stem/base.
  • Handwashing is best but if using a dishwasher always use a mild detergent at a low temperature.




Wood Care

  • Stand chopping boards in an airy position away from direct sunlight and other heat sources to avoid drying out the board.
  • Do not wash in the dishwasher.
  • Never leave standing in water.
  • Always dry after washing.
  • Oil the board regularly to preserve and enrich wood – we recommend vegetable oil, (e.g. crisp and dry), or alternatively olive, rapeseed, walnut or Danish oil.
  • Remember wood is a natural product and needs to be treated with care.




Bakeware - Traditional

  • Before first use wash in hot soapy water and dry thoroughly.
  • Lightly grease with oil before use for best results.
  • After baking allow to cool for a few minutes before turning out.
  • To clean wipe with a kitchen towel or wash in hot soapy water, rinse, and dry.
  • Do not use metal tools or abrasive cleaners.
  • Guarantee: 10 years
  • Do not place over direct heat or under a grill
  • Suitable for use in the oven up to 260°
  • Not suitable for the dishwasher, freezer or microwave.




Bakeware – Silicone

Silicone is an organic polymer of the non-metallic element silicon.

  • FDA approved, meets LFGB food standards.
  • Suitable for use in all ovens up to 260°C
  • Suitable for use in the freezer (max -40°C), microwave and dishwasher
  • Before first use wash in hot soapy water and dry thoroughly.
  • Lightly oil when using for the first time only
  • After baking allow to cool for a few minutes before turning out.
  • To clean wipe with a kitchen towel or wash in hot soapy water, rinse, and dry.
  • Do not use metal tools/knives as they can cut the silicone, nor abrasive cleaners.
  • Do not use over direct heat or under a grill
  • Flexible - may require the use of a baking tray for support




Cutlery Care

  • Made from 18/10 Stainless Steel, never needs polishing and will not discolour
  • Dishwasher safe or wash in warm soapy water
  • DO NOT use steel wool or metal pads
  • 25 Year Guarantee


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