Delivery Information

Delivery Charges

We’ve tried to keep delivery charges as simple as possible, making it easier for you (and for us).

As standard we offer next day delivery on in-stock items ordered before the cut-off point which we believe is superb service.*/

On orders up to £75 in value we charge just £4.95 delivery regardless what size, weight or quantity or items you order.

On orders over £75 in value we offer FREE delivery regardless what size, weight or quantity or items you order.

Please be aware that if you live further a field such as the Scottish Highlands, then due to higher courier costs we charge £19.95 as standard. If your order is over £75 (excluding delivery costs) then as a small thank you we’ll waive £4.95 from the charge and only charge you £15.00.

Delivery Times and Options

We offer next day delivery as standard on all items (excluding blocks and trolleys) which we believe, is superb service. This applies on orders placed Monday – Thursday before the advertised cut-off time, on in-stock items. We don’t currently offer a Saturday delivery.

We do understand that being made to stay at home to receive a delivery can be very inconvenient though. To make receiving your delivery as straightforward as possible at the time of placing your order you can specify an alternative delivery address. This may be your place of work or maybe a friend or relative who is able to accept delivery. You can also add delivery notes to your order when placing it. This may be to specify leaving it in a shed, garage or anywhere else near to your home (within 50m) where you are happy that it will be safe until you get home.

Delivery Areas

Currently we only offer delivery to the UK Mainland. If you’d like to order from NI, Isle Man, Isle of Wight or elsewhere please call our Customer Services team on 08700 70 71 72

Recycling Electrical Equipment

Why is ProCook® involved?

Recycling facilities are now available for all customers who choose to buy new, replacement electrical goods from our company for the disposal of their old electrical products. This is a requirement under UK and European legislation (The Waste Electrical and Electronic Equipment – or WEEE – Directive). The aim of the legislation is to;

• Make good use of the materials that make up old electrical equipment by recycling rather than disposing in landfill.

• Prevent the negative environmental effects of sending often hazardous electrical equipment to landfill.

As a conscientious business, ProCook® has chosen to group together with other retailers in joining the ‘Distributor Take Back Scheme’. Through this scheme, we are contributing financially towards the provision of improved of recycling facilities for our customers.

To find recycling facilities that can deal with WEEE in your area, please visit the link below:

http://www.recycle-more.co.uk/banklocator/banklocator.aspx