Contact Us

Our dedicated, UK based Customer Service team are here to help you and welcome your questions about products, orders and shopping experience.

Easter Bank Holiday: Please note that our customer service line will be closed on Good Friday and Easter Sunday.

How can we help?

Customer Service opening hours

Sunday to Friday: 08:00 – 20:00

Saturday: 09:00 – 13:00

Call us on 0330 100 1010 during our opening hours or +(44) 330 100 1010 from international destinations.

Calls to our telephone number, including mobiles, will only be charged at local rate. They may also be included as part of any inclusive call minutes provided by your phone operator.

Prefer to send us a message?

Please use the form below to contact our Customer Service team.

Alternatively you can write to us...

If you would like to write to us please use the address below:

Customer Services
ProCook
Davy Way
Waterwells
Gloucester
GL2 2BY