Delivery & Tracking

COVID-19 Update
Our courier DPD have implemented a contact free policy and customers will not be asked to sign handheld units. For a full update on how we are responding to COVID-19 please read our service update. procook.co.uk/covid-19

Service Cost
(orders over £50)		 Cost
(orders under £50)		 Delivery Time Tracking Your Order
Next Day Delivery
DPD Local
 Free £4.95 Next Working Day
For orders placed
before 7pm 		DPD
Next Day Collection
DPD Pickup
 Free £4.95 Next Day (excluding Sunday)
For orders placed
before 7pm 		DPD

Next Day Delivery by DPD

To offer our customers the best possible service we have partnered with DPD to offer Next Day Delivery on all orders. DPD delivers next working day so if placed on Friday, Saturday or Sunday your order will arrive on Monday.

Please note that for next day delivery your order must fit the following criteria:

  • The order is placed by 7pm
  • Delivery is to a UK mainland address
  • All items are in-stock and available
  • If order includes knives, your age has been verified

DPD Pickup

You'll receive an email or text message with your Pickup Pass and details of your chosen Pickup shop, with the shop's address and opening times. Please ensure you have your Pickup Pass and some Photo ID with you in order to pick up your parcel. If you aren't able to take your Pickup Pass either printed or on your smartphone, you'll need 2 forms of ID - your passport or driving licence and a utility bill.

Highlands and Islands

Please add an extra day to the scheduled delivery service above if you live in remote locations such as the Scottish Highlands, Northern Ireland, Jersey or Guernsey.

International Delivery

We offer delivery to a huge range of international locations. Shipping costs vary according to the size and weight of the order so it is best to contact our Customer Service Team via care@procook.co.uk or 0330 100 1010.