ProCook Professional Steel
Delivery & Tracking
Easter Delivery Schedule
Due to the Easter Bank Holiday weekend we are expecting an increase in volume of orders across the UK, and our couriers may take slightly longer than usual to deliver your order. We’ve listed estimated delivery times below and you can also follow your delivery via the tracking information provided.
| Ordered by | Service | Delivery date |
|---|---|---|
| 8pm Wednesday 17 April |
1-2 Day (Free over £29) |
18-20 April |
|
Express Next Day |
18 April |
|
| 8pm Thursday 18 April |
1-2 Day (Free over £29) |
20-23 April |
|
Express Next Day |
19-20 April |
|
| Friday 19 April (Bank Holiday) |
1-2 Day (Free over £29) |
23-25 April |
|
Express Next Day |
23 April |
|
| Saturday 20 April |
1-2 Day (Free over £29) |
23-25 April |
|
Express Next Day |
23 April |
|
| Sunday 21 April |
1-2 Day (Free over £29) |
23-25 April |
|
Express Next Day |
23 April |
|
| Monday 22 April (Bank Holiday) |
1-2 Day (Free over £29) |
24-26 April |
|
Express Next Day |
24 April |
|
| 8pm Tuesday 23 April |
1-2 Day (Free over £29) |
24-26 April |
|
Express Next Day |
24 April |
Normal Delivery Schedule
| Service | Cost (orders over £29) |
Cost (orders under £29) |
Delivery Time | Tracking Your Order |
|---|---|---|---|---|
| 1 - 2 Day Delivery Royal Mail 48 Hour |
Free | £3.95 | Orders placed before 4pm Monday to Friday will arrive within 2 business days. * | Royal Mail |
| Next Day Delivery DPD or Royal Mail |
£3 | £6.95 |
Orders placed before 4pm Monday to Friday will arrive the next day. Orders placed after 4pm on a Friday will be dispatched on Monday to arrive on Tuesday. |
DPD Royal Mail |
| Collection DPD Pickup |
Free | £3.95 | Collect from one of 2,500 DPD Pickup locations nationwide at your convenience. Orders placed before 4pm Monday to Friday are delivered to your chosen location before 12:30pm the next day with full tracking and email & SMS notifications.** |
DPD |
| Channel Islands Parcelforce 1 – 2 Day |
£5 | £9.95 | Orders placed before 4pm will arrive within 2 business days.* | Parcelforce |
*Scotland and Highlands
There may be a slower service to some remote destinations such as the Scottish Highlands and Islands.
**DPD Pickup
You'll receive an email or text message with your Pickup Pass and details of your chosen Pickup shop, with the shop's address and opening times. Please ensure you have your Pickup Pass and some Photo ID with you in order to pick up your parcel. If you aren't able to take your Pickup Pass either printed or on your smartphone, you'll need 2 forms of ID - your passport or driving licence and a utility bill.
International Delivery
We offer delivery to a huge range of international locations. Shipping costs vary according to the size and weight of the order so it is best to contact our Customer Service Team via care@procook.co.uk or 0330 100 1010
