Delivery & Tracking
| Service | Cost (orders over £40) |
Cost (orders under £40) |
Delivery Time | Tracking Your Order |
|---|---|---|---|---|
| 1 - 2 Day Delivery Royal Mail 48 Hour |
Free | £3.95 | Orders placed before 7:45pm Monday to Friday will arrive within 2 business days. * | Royal Mail |
| Next Day Delivery DPD or Royal Mail |
£3 | £6.95 |
Orders placed before 7:45pm Monday to Friday will arrive the next day. Orders placed after 7:45pm on a Friday will be dispatched on Monday to arrive on Tuesday. |
DPD Royal Mail |
| Collection DPD Pickup |
Free | £3.95 | Collect from one of 2,500 DPD Pickup locations nationwide at your convenience. Orders placed before 6pm Monday to Friday are delivered to your chosen location before 12:30pm the next day with full tracking and email & SMS notifications.** |
DPD |
| Channel Islands Royal Mail or Parcelforce 1 – 2 Day |
£5 | £9.95 | Orders placed before 7:45pm will arrive within 2 business days.* | Parcelforce |
*Scotland and Highlands
There may be a slower service to some remote destinations such as the Scottish Highlands and Islands.
**DPD Pickup
You'll receive an email or text message with your Pickup Pass and details of your chosen Pickup shop, with the shop's address and opening times. Please ensure you have your Pickup Pass and some Photo ID with you in order to pick up your parcel. If you aren't able to take your Pickup Pass either printed or on your smartphone, you'll need 2 forms of ID - your passport or driving licence and a utility bill.
International Delivery
We offer delivery to a huge range of international locations. Shipping costs vary according to the size and weight of the order so it is best to contact our Customer Service Team via care@procook.co.uk or 0330 100 1010
