Delivery & Tracking
Service | Cost (orders over £50) |
Cost (orders under £50) |
Delivery Time | Tracking Your Order |
---|---|---|---|---|
Next Day Delivery DPD Local |
Free | £4.95 |
Next Working Day For orders placed before 7pm |
DPD |
Next Day Collection DPD Pickup |
Free | £4.95 |
Next Day (excluding Sunday) For orders placed before 7pm |
DPD |
Next Day Delivery by DPD
To offer our customers the best possible service we have partnered with DPD to offer Next Day Delivery on all orders. DPD delivers next working day so if placed on Friday, Saturday or Sunday your order will arrive on Monday.
Please note that for next day delivery your order must fit the following criteria:
- The order is placed by 7pm
- Delivery is to a UK mainland address
- All items are in-stock and available
- If order includes knives, your age has been verified
DPD Pickup
You'll receive an email or text message with your Pickup Pass and details of your chosen Pickup shop, with the shop's address and opening times. Please ensure you have your Pickup Pass and some Photo ID with you in order to pick up your parcel. If you aren't able to take your Pickup Pass either printed or on your smartphone, you'll need 2 forms of ID - your passport or driving licence and a utility bill.
Highlands and Islands
Please add an extra day to the scheduled delivery service above if you live in remote locations such as the Scottish Highlands, Northern Ireland, Jersey or Guernsey.
International Delivery
We offer delivery to a huge range of international locations. Shipping costs vary according to the size and weight of the order so it is best to contact our Customer Service Team via care@procook.co.uk or 0330 100 1010.