Give the gift of cooking
with a ProCook Gift Card

The perfect present for any occasion


ProCook Gift Card

ProCook gift cards are the perfect present for any occasion. Whether it’s to celebrate a wedding or birthday, or you’re looking for the perfect Christmas present, give your loved ones the gift of cooking.

Our exclusive gift cards can only be bought in-store. Each giftee can use their ProCook Gift Card balance for part or full payments.

Gift Card Terms & Conditions

Redemption

The ProCook Gift Card can be redeemed in any of the ProCook stores and online at the ProCook website.

To use your ProCook Gift Card as a full or part payment method online, please select the Givex option in the checkout process. The full amount will be removed from the gift card. If there are insufficient funds on the gift card, please select an alternative payment method for the outstanding amount.

To use you ProCook Gift Card in store, please present it to the cashier at the time of payment. The full order amount will be deducted from the gift card. If there are insufficient funds on the gift card, please select an alternative payment method for the outstanding amount.


Validity

The ProCook Gift Card is valid for 24 months from the date of purchase and is ready to use immediately after purchase. At the end of the validity period, the gift card will cease to work and all outstanding funds will be automatically lost. Please ensure to use your full balance before the end of the 24 month validity period.

To check the date of purchase please use the date on the receipt or gift receipt supplied at the time of purchase. For any clarification do not hesitate to contact us email: care@procook.co.uk or telephone 0330 100 1010.

If you lose your gift card, please contact our care team with as many details possible. This could include original till receipt, gift receipt, order number or card number. Contact us at email: care@procook.co.uk or telephone 0330 100 1010 as soon as possible.


Value

Gift Cards have a minimum loading value of £1 and a maximum value of £500.

Voucher and discount codes cannot be used when purchasing a Gift Card, however they can be used when redeeming your ProCook gift card both in store and online.

You can check your gift card balance by contacting the ProCook Care team. Email: care@procook.co.uk or telephone 0330 100 1010. Please remember to have your gift card to hand if you are calling.


General Terms

ProCook LTD can not be responsible for any gift card that is lost, stolen, damaged or used without your permission. 

Gift cards cannot be exchanged for cash. In the event of an order refund, the value of the order deducted from the gift card will be retuned to the card (and any other payment method used). This does not effect your statutory rights.

The card is issued by: ProCook LTD a company registered in England and Wales. Our company registration number is 06639057 and our registered office is at ProCook, Unit 1 St Modwen Park Junction 12, M5, Gloucester GL10 3EZ. Our UK registered VAT number is 236046969. Our VAT number is 414 068 518.


Contact

Any questions or comments about the Gift Card please contact our care team - Contact us at email: care@procook.co.uk or telephone 0330 100 1010